Terms & Conditions

MJW Electrical Projects - Terms and Conditions of Quotation and Supply of Electrical Services

1. Definitions

Business means MJW Electrical Projects.

Customer means the person, company or entity requesting or accepting the quotation.

Works means all electrical services, labour, materials, equipment, testing, inspections and installations supplied by MJW Electrical Projects.

Variation means any additional work outside the original quotation.

2. Acceptance

These Terms apply to all quotations, invoices and works carried out by MJW Electrical Projects.

The Customer accepts these Terms by:

  • accepting a quotation;

  • paying a deposit;

  • requesting work to commence;

  • allowing work to commence; or

  • accepting completion of the works.

3. Quotations

All quotations are valid for 30 days unless otherwise stated.

Quotations are based upon information available at the time of inspection.

Should site conditions differ from those originally inspected, MJW Electrical Projects reserves the right to revise the quotation.

Unless specifically stated, quotations exclude:

  • plastering

  • painting

  • tiling

  • excavation

  • civil works

  • asbestos removal

  • builder's works

  • network authority charges

  • supply authority upgrades

  • permits unless stated.

4. Variations

Any work outside the original quotation will be treated as a Variation.

Variations may result from:

  • customer requests

  • concealed wiring

  • damaged cables

  • deteriorated switchboards

  • non-compliant installations

  • asbestos

  • inaccessible wiring

  • supply authority requirements

  • additional testing.

Variation work will be quoted where practical before commencement.

Where immediate work is required to make an installation safe, the Customer authorises MJW Electrical Projects to carry out the necessary work and invoice accordingly.

5. Switchboard Upgrades

The Customer acknowledges that switchboard upgrades frequently expose pre-existing defects that cannot

reasonably be identified before work commences.

These may include:

  • deteriorated wiring

  • undersized mains

  • damaged insulation

  • non-compliant earthing

  • missing MEN connections

  • damaged meter panels

  • asbestos backing boards

  • overloaded circuits

  • defective safety switches

  • incorrect circuit identification.

Any work required to rectify these issues is not included unless specifically stated within the quotation.

6. Existing Installations

MJW Electrical Projects accepts no responsibility for faults existing before work commenced.

The Customer understands that:

  • electrical faults may only become apparent after testing;

  • replacement of one component may expose faults elsewhere;

  • older wiring systems may not comply with current Australian Standards.

Where unsafe conditions are identified, MJW Electrical Projects may refuse to reconnect the installation until it is made safe.

7. Customer Supplied Equipment

MJW Electrical Projects accepts no responsibility for:

  • customer supplied fittings

  • online purchases

  • second-hand equipment

  • compatibility issues

  • warranty claims.

Labour to install customer supplied equipment remains chargeable.

8. Access

The Customer shall provide unrestricted access to the work area.

Additional charges may apply where delays result from:

  • locked premises

  • furniture

  • stored materials

  • other trades

  • pets

  • unsafe conditions

  • restricted access

9. Underground Services

Unless specifically quoted, MJW Electrical Projects is not responsible for locating underground services.

The Customer warrants that all underground services have been identified before excavation.

10. Asbestos

If asbestos or suspected asbestos is identified, work will cease immediately.

Removal must be undertaken by a licensed asbestos contractor at the Customer's expense.

11. Delays

Completion dates are estimates only.

MJW Electrical Projects shall not be liable for delays caused by:

  • weather

  • supplier shortages

  • network authority delays

  • inspection delays

  • customer changes

  • industrial action

  • power outages

  • events beyond reasonable control

12. Payment

Unless otherwise agreed:

  • deposits are payable before commencement;

  • progress claims may be issued;

  • final payment is due on completion

Ownership of supplied materials remains with MJW Electrical Projects until payment is received in full.

13. Late Payment

Overdue invoices may incur interest and reasonable debt recovery costs permitted by law.

MJW Electrical Projects reserves the right to suspend further work until overdue accounts are paid.

14. Electrical Compliance

All work will be carried out in accordance with:

  • AS/NZS 3000 (Wiring Rules)

  • applicable Australian Standards

  • local electricity distributor requirements

  • State electrical legislation

Where existing installations fail to comply with current safety requirements, additional work may be necessary.

15. Testing

Testing forms part of every installation.

Testing may require temporary interruption of power.

MJW Electrical Projects is not liable for loss arising from temporary power outages required to safely complete testing.

16. Warranty

MJW Electrical Projects warrants its workmanship for 12 months.

Manufacturer warranties apply separately.

  • Warranty excludes:

  • misuse

  • accidental damage

  • vermin

  • water ingress

  • storms

  • lightning

  • customer modifications

  • work by third parties

  • fair wear and tear.

17. Limitation of Liability

To the maximum extent permitted by law, MJW Electrical Projects shall not be liable for indirect or

consequential loss including:

  • business interruption

  • loss of profits

  • data loss

  • inconvenience

  • accommodation costs.

Nothing excludes rights under Australian Consumer Law.

18. Photographs

MJW Electrical Projects may take photographs of works before, during and after completion for:

  • record keeping

  • warranty purposes

  • training

  • insurance

  • marketing

Customer addresses and identifying information will not be published without consent.

19. Defects

The Customer must notify MJW Electrical Projects of any alleged defect within a reasonable time.

The Business must be given reasonable opportunity to inspect before another contractor performs repairs.

Failure to do so may void any workmanship warranty.

20. Cancellation

If the Customer cancels after materials have been ordered or work has commenced, the Customer agrees to pay for:

  • labour completed

  • materials purchased

  • restocking fees

  • hired equipment

  • administration costs

21. Force Majeure

MJW Electrical Projects shall not be liable for failure to perform obligations where prevented by circumstances beyond reasonable control.

22. Governing Law

These Terms are governed by the laws of the Australian State or Territory where the works are undertaken.

23. Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any consumer guarantee or right under the Competition and Consumer Act 2010 (Cth) or Australian Consumer Law.

24. Acceptance

Acceptance of a quotation, payment of a deposit, issue of a purchase order or allowing work to commence constitutes acceptance of these Terms and Conditions.